If you wish to cancel your booking please notify us in writing via email: email@example.com.
If your cancelation is confirmed prior to October 1st, 2020 you will be fully refunded, no questions asked.
If cancelation is not received prior to October 1st, a 25% deposit will be required to confirm your reservation. This deposit is non-refundable, however if cancellation is required, the 25% may be transferred to the 2021/2022 season. No extension will be granted beyond 2021/2022.
Bison Lodge reserves the right to notify guests with current bookings who may be skeptical of their dates due to COVID 19 if another party is interested in booking the same dates.
Confirmed bookings have first right of refusal. Guests wishing to surrender their dates which will be replaced by another party will receive a 100% refund.
Bison will not collect or invoice final payments prior to November 15th for non-Canadian residents if one or more of the following conditions remain in place due to COVID-19 restrictions.
2020/2021 Final Payment Policy:
We are here, prepared, and ready to work with you on many options, including moving your booking to next season without additional costs and at the 2020/2021 rates.
We may require you to participate in health check upon your arrival to Canada, which may include checking your temperature and requiring you to sign a legal declaration as to your recent and current state of health. We reserve the right to deem you incapable of staying in Bison Lodge if, in our sole opinion, you do not pass our health checks. You will be deemed to have canceled your booking at that time and no refund will be issued.
Inability to complete your booking due reasons outside our control, including and without limitation on travel issues, closed borders, and local viral outbreaks, is at your sole risk, and such inability to complete will be deemed a cancellation of your booking and our standard cancellation policy will apply. Please see below.
These are unprecedented times. Staff and guest safety is our primary concern. We will go above and beyond to ensure standards are maintained.
Checkout our affiliate properties in Turks & Caicos. This all-new signature property is a jewel among Turks & Caicos’s rental properties. Every detail has been meticulously designed to satisfy the needs of our most discerning guests.